Tricia Williams – Chief Operating Officer

Tricia

I had the pleasure of working with Advita for a number of years in MAG both when she supported my operational Customer Services and Security teams at Manchester Airport and when she supported me in a group position. She works very much as a trusted advisor taking time to understand the business and its priorities and getting close to colleagues to understand which communications and engagement interventions will work best and add most value. We saw increases in engagement in customer services and security with Advita supporting the leadership team to develop and implement engagement and comms plans inc. use of MAG TV. One of the most significant things Advita will be remembered for is her brainchild ViP scheme …a reward scheme built on the 5 values of MAG which has grown and grown since its inception – truly brilliant! Advita is passionate, professional, clear, articulate and an asset to any team either as a team member, leader or trusted advisor. I wish her all the success she rightly deserves and would recommend her to anyone wanting to focus on improving engagement and communications